Privacy Policy (NexoraMatrix)

Last Updated: April 10, 2026

This Privacy Policy describes how NexoraMatrix (“Company”, “we”, “our”, “us”) collects, uses, and protects your information when you use our website and services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us or use our services, we may collect:

Name
Email address
Phone number (if provided)
Billing information (processed securely via payment providers)
Company details (if applicable)

b) Project Information

When you request services, we may collect:

Project requirements
Files, content, or materials you provide
Communication records (emails, messages, forms)

c) Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and usage data

2. Payment Information

We use secure third-party payment processors such as Stripe.

We do not store full credit/debit card details on our servers
All payment data is handled securely by Stripe or other payment gateways
Payment processors follow their own strict security and compliance standards (PCI-DSS)

3. How We Use Your Information

We use collected data to:

Provide and deliver our services
Process payments and invoices
Communicate with clients
Improve our website and services
Manage project development and support
Ensure security and prevent fraud

4. Data Protection & Security

We take reasonable technical and organizational measures to protect your data.

However:

No method of transmission over the internet is 100% secure
We cannot guarantee absolute security but strive to protect your information using industry best practices

5. Sharing of Information

We do not sell your personal data.

We may share information only in the following cases:

With trusted third-party service providers (e.g., Stripe, hosting providers)
When required by law or legal process
To protect our rights, property, or safety

6. Cookies & Tracking Technologies

Our website may use cookies to:

Improve user experience
Analyze website traffic
Remember user preferences

You can disable cookies in your browser settings, but some features may not function properly.

7. Third-Party Services

Our website may use third-party tools such as:

Stripe (payments)
Hosting providers
Analytics tools

We are not responsible for the privacy practices of third-party services. We recommend reviewing their privacy policies separately.

8. Your Rights

Depending on your location, you may have rights such as:

Access to your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Opt-out of communications

To exercise these rights, contact us at the email below.

9. Data Retention

We retain personal data only as long as necessary:

For service delivery
For legal, accounting, or reporting requirements
To resolve disputes and enforce agreements

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy:

Email: support@nexoramatrix.com
Website: https://nexoramatrix.com